Coronavirus and what to expect at these unprecedented times
Lounge Letting are dedicated to ensure that our Landlords and Tenants experience excellent service at all times and the following measures are being taken at this unprecedented time in order to ensure continuity:
Our offices are currently closed until the restrictions have been lifted however, we are easily contacted by email or by phone (mobile signal may be poor so either text or leave a message and your call will be returned). Only essential maintenance is currently being undertaken however you should still report any maintenance issues and we will do our best to make sure it is dealt with as soon as possible. Gas Certificates are essential and you must allow our engineer access to carry out this work.
If essential maintenance is required tenants must follow Government Guidelines on distancing and if you are suffering symptoms you must inform the engineer prior to his visit so that alternative arrangements will be made. !. Open the door to the engineer and retire to a separate room. 2. Do not approach the engineer during his visit 3. After his visit sanitize with an approved sanitizer all surfaces that the engineer has been in contact with including door handles and light switches then wash your hands.
Viewings of unoccupied properties cannot be undertaken at this time.
Stay safe and we look forward to seeing you once this crisis has passed.